Privacy Information

This privacy information explains how Nexus Invest AI (“we”, “us” or “our”) gathers, uses, stores and safeguards personal information when you browse our website, register an account or use our trading and support services. It complements the terms of use and applies to both visitors and registered users.

Personal data we receive

We may receive identity details such as your first name and surname, contact information including your email and telephone number, country of residence, IP address, technical records, account settings, and details submitted through forms, support requests or payment checks. Certain data is needed to create an account and handle deposits or withdrawals, while other information supports account protection and service improvements.

How personal data is used

• To set up, confirm and administer your user account
• To give you access to the platform, market charts and customer assistance
• To meet legal duties, combat fraud and satisfy compliance obligations
• To strengthen service stability, identify misuse and protect active sessions
• To deliver important account notices, including deposit updates and maintenance information

Protecting your data

We apply technical and organisational safeguards suited to the relevant risks. These may include SSL encryption during transmission, permission controls, records of sensitive sign-ins and, where available, two-factor authentication. Security cannot be guaranteed absolutely; please notify [email protected] without delay if you suspect unauthorised access.

Your data rights

Subject to the laws that apply to you, you may be entitled to access, amend, limit or erase certain personal information, or object to particular processing. Email [email protected] using the subject “Data Rights” and include the email address associated with your account. We may need to carry out reasonable identity checks.

Storage periods and disclosures

We keep personal information only for the period needed to deliver the service, meet legal duties or handle disputes. Providers supporting hosting, payments and transactional email may handle data for us under contractual directions and suitable security protections.

Cookies and technical records

Cookies and comparable tools may be used for session management, security functions and combined statistical reporting. Browser settings can be used to limit some cookies, although doing so may affect features such as sign-in and saved preferences.

Contacting us about privacy

Have a question about this notice or your privacy rights? Contact us at [email protected]. We will seek to respond clearly within a reasonable timeframe, subject to any checks that may be required.